Thursday, March 02, 2006

Going for it

I finally got the nerve up to ask my supervisor about my scorecard. There's a part time position available with quality assurance. I decided that if I didn't try for it, I'd never get it. So...here I am...trying for it.
I graded a call today, despite my nerves. I was second guessing myself all the way to the point where the recording started. "Do I know enough?" "Can I really grade it right?" "Do I even know what I'm doing?"
You know what I discovered? The answer is...yes!! To all of those questions, and others. Yes, I can. I know what I'm doing, what I'm listening for, and what I hear. I'm confident in my ability, and the score I've given the call. I'm confident that I can defend my score and give accurate reasons why I scored it the way I did. Maybe I scored it differently than QA would have, but at least I have my reasons...and they are sound. I'm confident in my ability to learn the nuances of scoring calls the way QA would like.
I feel good about this. No, I don't have the position, and maybe there's someone better qualified than I am. Maybe I won't get chosen...but, I feel good that I'm trying. I feel good that I'm taking the step, and that I have the confidence to know that I have a chance at the very least. I'm not just sitting back and humming and haawing about it, like I tend to do. I won't get it if I don't try for it, right? Right.
If I don't get it...then I'm not any worse off. Maybe I'll work harder, learn from the experience and have a better chance next time. I'm proud of myself for even taking this step.
Now, to complete the questionaire and get my resume in :)

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