Astounding

Another call today that makes me wonder how people get through daily life....

"I can't get my email on my Treo anymore..."

"How are you trying to get your email? Through wireless sync?"

"Yes."

"Okay. Is there an error when you try to do a sync?"

"I don't know. Its a replacement and we were trying to set it up.."

(Here I get the password for the wireless sync account. I see that she does have an account set up and that it does report an error.)

"Can you get an internet connection?"

"Yes, it brings up websites.."

"Okay. Pleae tap the wireless sync icon, to start the sync.." (I presume she's actually done this before, since she indicated she had...)
(She begins mumbling some things I didn't really pay attention to.) "Wait...you want me to hook it up to the computer and press the button...?"

(Yes...because connecting the device to the computer with a wire is an effective way of doing a wireless sync.)

"No. I want you to tap on the wireless sync icon on your device.."
"Oh, okay. It says sync in progress." (Moments later.) "Sync in progress...I can get my email wirelessly?"

*bangs head* I mean....seriously.